Every Hyper Expert customer has access to around the clock support. You can reach us by email, Twitter, or support request. Providing you with world-class support for your hosting account is what we work on 24/7/365. We provide a variety of pre-configured cloud hosted VPS packages, however, we can also provide custom hosting solutions, high performance memory servers, high bandwidth dedicated servers, colocation and more at competitive prices.
Frequently Asked Questions
What payment methods do you accept? We accept PayPal and Credit Card payments. Can I purchase additional server resources? Yes! You can either purchase one of our pre-configured packages then contact support from your portal page for additional resources. Or, we can provide fully custom solutions based on your needs. Do you offer money back guarrantee? Yes! We at Hyper Expert want to make sure every customer is satisfied with our service. If our service does not meet your expectations, contact us within 7 days for a full refund. What operating systems do you support? All of our supported Operation Systems are listed in our main page here. However, if your prefered OS is not listed, contact us and we will try to load it for you free of charge. What virtualization technology do you use? We utilize Linux KVM virtualization technology built on Red Hat Enterprise servers, paired with our advanced custom made user portal. Do you have any uptime guarrantee? We heavily rely on redundancy, therefore, we guarrantee that your VPS will be online 99.9% of the time. Where are your servers located? Our servers are located in the U.S West Coast - Seattle, Washington - with plans to open in more locations soon.
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